Draft Articles

As part of our 5.4 release of Sirportly, we're pleased to introduce the option to save a Support Centre article as a draft while you're working on it and before it's published - allowing you to save your work if you're not able to complete it in one go.

Just navigate to create a new article as usual, then click Save as Draft? above the Permalink field.

Save as draft

You'll then be able to go back to the article at a later time, safe in the knowledge that it hasn't yet been published.

As always, drop us an email if you have any questions.

Sirportly is a help desk for businesses of all sizes

When customers get in touch, they are happy when you reply quickly and send them the information they need. Use Sirportly to build loyalty & happiness by ensuring that everyone receives a fantastic support experience with your company.