Ticket tags

We've just added a useful new feature to Sirportly today - the ability for staff to set ticket properties automatically by using tags in a ticket »

Pinned private notes

We've just introduced a handy new feature to Sirportly - the option to permanently pin a private note to the top of a ticket! To pin »

Maximum ticket age matching

We're pleased to introduce a new feature to the Sirportly platform - the ability to set a maximum age when matching customer messages with existing closed »

Linked Tickets

Hot on the heels of the recently added features in Sirportly, we're delighted to announce the addition of linked tickets! You'll now see a Linked Tickets »

New features

We've been hard at work adding a number of new features that have been requested by our customers, so we'd like to give you an update »