Maximum ticket age matching

We're pleased to introduce a new feature to the Sirportly platform - the ability to set a maximum age when matching customer messages with existing tickets. »

Linked Tickets

Hot on the heels of the recently added features in Sirportly, we're delighted to announce the addition of linked tickets! You'll now see a Linked Tickets »

New features

We've been hard at work adding a number of new features that have been requested by our customers, so we'd like to give you an update »

Simpler Ticket Creation

We're delighted to announce a new, simplified ticket creation process in Sirportly! A number of our users have commented that the multi-step flow was unnecessarily long-winded, »

Give your support centre a new look

In Sirportly you can create and use Support Centres for your brands, which are central public areas where your customers can find useful information, news and »